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The Internet is of a complex design and nature, and it isn't getting any easier over time.

We've tried to design our site to be simple to use and understand, for Internet users of all skill-levels. If you need help, try these resources.

  • Frequently Asked Questions - Answers to common questions for the benefit of everyone.
  • Glossary - A concise collection of hardware related concepts and terminology. Especially useful if it's your first time buying door hardware.
  • Product Care - Whether you've purchased from us or another vendor, this portion of our web site will inform you how to protect your investment through proper care and maintenance.
  • Product Inquires - "Do you carry a Acme 343-23, and is it 4" or 5" wide?" For these types of questions, please send email to sales@clementhardware.com, and one of our sales associates will reply.
  • Webmaster's Page - If there are any technical problems with the web site which might interfere with your shopping experience, they will be posted here.

Guides / Tours

  • Handings - A brief document concerning handings of knobs, latchsets, and cabinet hinges. Includes diagrams and a few hints.
  • Nomenclature of Doors and Frames - This diagram outlines the technical terms for doors, frames, and general door hardware.
  • Shopping Online - If you're new to our site, this document explains how to add items to your shopping cart.
  • Tour : Ordering - A brief tour about what happens to your order once you press the "Submit" button. Learn how we at Clement Hardware handle your order.

If you still can't find what you're looking for, or are still having troubles, you can contact us via email.


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